Returns and exchanges

If you are not entirely satisfied with your purchase after all, you are entitled to return or exchange the item(s) within 7 days of the purchase. Items must be returned to us in perfect condition accompanied by the return/exchange form. Make sure that all products are exactly as you received them and with the tag still attached. Shoes should be returned in their original undamaged shoe box. After receiving the item(s) as required you will be credited the total amount of the item(s) through bank transfer or being send the items you wish in exchange. Notice that these conditions only apply on the webshop and not for purchases in the offline store.

Please send your return or exchange to:

KOKO Coffee & Design
Oudezijds Achterburgwal 145
1012 DG Amsterdam
The Netherlands