KOKO is committed to respecting the privacy rights of its website visitors. The following policy describes how we collect, protect and use information we receive from visitors to this website, including information related to your past use of the site, such as previous order details. Personal information is personally identifiable information about you such as your name, address, email address, phone number and so on, that is not normally publicly available. This site may have links to external sites that we do not own or control and you should look at each such site’s own privacy policy to see how your personal information is managed there.

What information do we collect? KOKO collects personal information when you visit our webshop, place an order, register for the newsletter, ask a question, or participate in a questionnaire or promotions. You will be asked to enter your name, address, and bank or payment details. KOKO uses this data for the following purposes only:

- to process your order and provide you with updates if requested

- to provide you with, as well as invoice you for, our services

- to inform you about the KOKO organization, its products and its activities

- to dispense your details to third parties that need to perform their duties for KOKO or as required by law.

- to answer any questions from you, the customer, and to correspond with customers in relation to promotional activities.

Lastly, we retain information such as the IP address used by the site’s visitors, solely to compile user statistics.

Your Rights: You, the visitor, have the right to view your personal information on file with us, at any time. Should this information be partly or wholly inaccurate, you may request us to correct, add, delete or hide these details. You may direct your request

Cookies: This site uses cookies that your web browser stores in your computer. Cookies are used when you place an order with us, through the website, to store information about your order. They also contain information, such as your computer’s settings en your preferences) to make your next visit to our website easier. This information may also be used to send you special offers, based on your preferences, that are in line with your purchases on our website up to that point. You can of course change your browser’s settings to prevent your computer from storing cookies from our website. This could however mean you cannot access all the website’s options. Alternatively you can instruct your browser to inform you whenever a cookie is installed in your computer.

KOKO and other, external websites: This website contains links to other websites. KOKO is not responsible or liable for these 3rd parties’ personal data processing. For further information in this regard, we would suggest you closely read the privacy policies (if applicable) of the sites in question.

Amendments: KOKO may update this policy at any time. Possible amendments and /or alterations of and to the website can lead to changes in this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis. KOKO will notify you of significant changes in the way it treats personal information by sending a notice to the primary email address specified by yourself, if provided, or by placing a prominent notice on its site. If we choose to send an email, you will receive the email even if you have unsubscribed from receiving general emails from us.

Online policy only: This online Privacy Policy applies to information collected through our websites.